Compliance

Vision
Our vision is to ensure that all individuals who have been impacted in some way by a severe and persistent mental illness or negative life situation will have access to information that will empower them to make informed decisions about their mental health and fulfill their God given purpose for living.

MISSION

“providing information and support while encouraging hope and faith”

Discrimination Policy

In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code § 2-1401.01 et seq., this agency does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business.

Corporate Culture

It’s Getting Better All The Time! Mental Health Outreach Inc., and its affiliated program establishes and maintains a culture that:

• Fosters a compliant and ethical atmosphere throughout the organization;
• Begins at the top and extends to all staff and company representative;
• Expects all employees to adhere to the highest moral, legal and ethical standards in the workplace and assures that the people we serve, affiliated providers, staff and contracts, are conducting business with strict confidentiality, honor and fairness;
• Is proactive in problem identification and resolution; and
• Encourages reporting through its non-retaliatory policy.

We require that all officers, directors, managers, and employees know and understand the provisions and procedures stated in the Corporate Compliance Plan. All such employees will attend training on Federal and applicable state laws and regulations and guidelines, compliance-related policies, and procedures and standards of professional conduct. Staff are trained on the standards of professional conduct, to include on Fraud/Abuse, Whistle blowers Policy and the False Claims Act.

We use a variety of activities to identify and improve quality of care and service related to the delivery of care. Each QI activity follows a structured, step-by-step development and implementation as follows:

Problem identification
Prioritization
Evaluation
Corrective/resolution implementation
Follow-up measurement and reassessment